Frequently Asked Questions

Shopping Cart, Email, Phone, Visa, MasterCard or Money Order, Paypal (Please be sure the POP-UP blocker is disabled when using paypal)
Email:  info@azcharmsandlinks.com
Phone/Order Line:  623-512-1331

Money Orders & Checks MUST be received within 7 days of order or order will be cancelled

Name, Address, Phone Number, Method of payment and Email address.

We would love to know how you heard of use. (Search engine, Referrals, Local advertising) Please let us know!! 

All prices are in USD. It will be up to your payment method provider to do the exchange rate after placing your order.

Shipping Options

Ground Advantage - Shipping Cost: $4.25 (usually 3-5 Business days NOT Guaranteed after processing) |  Includes 100.00 Insurance 

Priority Mail: Shipping Cost: 8.50 Delivery is 2-3 days after Processing. NOT Guaranteed  Includes 100.00 Insurance.

If choosing Priority Mail with display products or orders that go over 4 Pounds, additional charges will apply and you will be emailed with the details of additional amount due.

Express: Shipping Cost: 30.95 Delivery is 1-2 days after Processing. NOT ALWAYS OVERNIGHT

Includes 200.00 Insurance.

If choosing Express with display products or orders that go over 4 Pounds, additional charges will apply and you will be emailed with the details of additional amount due.

Note: Our US to International Shipping rate have just been increased. We no longer offer a International Flat Rate Box. All international Express orders over 4 pounds is calculated by weight and will be billed separately.

International Orders: 

Shipping cost and delivery time vary and are NOT Guaranteed

International First Class: 17.95.00 to 21.95 depending on country location. Estimated delivery 7-21 business days, not guaranteed, Includes insurance

International Priority Mail: 24.95-44.95 depending on country location. Estimated delivery 7-10 business days , not guaranteed, Includes insurance

International Priority Mail Express: 24.95-69.95 depending on country location. Estimated delivery 3-5 business days , not guaranteed,  Includes insurance

INTERNATIONAL ORDERS that do not fit in a flat rate envelope SUCH as orders with Display items OR orders that are 4 pounds or more SHIPPING STARTS AT 125.00USD, additional shipping will be billed after order and before mailing.

*There are NO guaranteed delivery date options on International orders UNLESS you email and request and  pay additional for FEDEX Guaranteed Express Delivery. Regular, Priority and Express mail purchased on the website does not come with a delivery guarantee only estimated delivery time.

Customs and duty charges are not collected and paid by us. If you are charged on your end for customs and duty in your country if is your responsibility to pay.

Orders are usually shipped out within 1 – 2 business days. Weekend and Holiday orders ship the following 1-2  business day.

Our charms are standard 9mm and compatible with most brands. Our charms are stainless steel. High Quality. Charms are not hypoallergenic. We Do Not recommend Dangle charms for small children. We do not recommend wearing in the water.
 

Youth: 15 links, 5 3/4 inches in length
Petite: 16 links, 6 1/4 inches in length
Small: 17 links, 6 1/2 inches in length
Medium: 18 links, 7 inches in length
Large: 19 links, 7 1/4 inches in length
Extra Large: 20 links, 7 3/4 inches in length
Long: 21 links, 8 inches in length 

If you buy enough charms to make your complete bracelet you would not need the Starter bracelet. Starter bracelets are for customers who want to add just a charm or few charms to a bracelet or as a gift so you can add others at a later date. The size chart above is the total number of charms you need to make the bracelet whether they have a style or blanks link. 

We accept Paypal, Credit Cards (Visa, MasterCard, Discover and American Express.) Must Include Name on Card, Card #, Exp. Date, Billing address, CSC # from back of card.

We guarantee are products against defects. If any of our products are defective please return for an exchange within 14 days of purchase. Customer satisfaction is our goal. Please feel free to contact us with any questions or comments.

We respect your privacy. We will not Sell, Trade or Share your information with any one at any time. Prices and styles may change without notice at any time.

We reserve the right to refuse service to any one at any time. We are not responsible for print errors or type errors on this site and do our best to keep this web site up to date. If an item is out of stock at time of sale the purchase price will be refunded.

Prices and styles subject to change without notice. We do not give refunds or credits for changes in price.

*% off Sales and discounts, not valid on any previous orders. Does not apply to Closeout items. Not valid on certain items. Not Valid if item cost is reduced to zero, Not Valid with any other offers. No rain checks.