FAQ

How Can I Order?
Shopping Cart, Email, Phone, Visa, MasterCard or Money Order, Paypal
Email:  charms@azcharmsandlinks.com
Phone/Order Line:  623-512-1331

Money Orders & Checks MUST be received within 7 days of order or order will be cancelled

 

NOTE:  Back-ordered Products can take up to 60 Days for delivery!
Mailing Address
Address: AZ Charms & Links LLC
PO Box 6351
Peoria, AZ. 85385
Email: charms@azcharmsandlinks.com

 

Catalog
A PFD Catalog is available via email to wholesale customers upon request!
What information do I need to order?
Name, Address, Phone Number, Method of payment and Email address.
We would love to know how you heard of use. (Search engine, Referrals, Local advertising) Please let us know!!

How much is shipping & Handling? As low as!

Order Total Shipping Type Shipping Cost
up to $19.99 First Class Mail (usually 3-5 Business days NOT Guaranteed) $2.95
up to $19.99 First Class Mail w/Tracking & Insurance (usually 3-5 Business days NOT Guaranteed) $4.25
$20.00-199.99 Priority Mail Flat Rate Envelope (usually 2-3 days NOT Guaranteed) $6.95
$20.00-199.99 Priority Mail w/Insurance (usually 2-3 days NOT Guaranteed) $13.95
$200.00-$349.99 Priority Mail (usually 2-3 days NOT Guaranteed) $17.95
$200.00-$349.99 Priority Mail w/Insurance (usually 2-3 days NOT Guaranteed) $16.95
$350.00-$500.00 Priority Mail (usually 2-3 days NOT Guaranteed) $17.95
$501.00 and up Priority Mail (usually 2-3 days NOT Guaranteed) $19.95
Express Flat Rate Envelope Only All Others will be billed extra.

(1-2 day after shipping Guarantee)

 

International Priotity Flat Rate Envelope Starting at                                             $32.95

$22.95
International Express Flat Rate Envelope Starting at $63.50
Any additional shipping due for heavier orders will be emailed to you.

*Free Shipping Does not apply to Display Products

Additional shipping charges will apply with display products.

Express: Delivery is 1-2 days after shipped depending on your zip code. NOT ALWAYS OVERNIGHT

Express: If choosing Express with display products additional charges will apply and you will be emailed the additional charges total.

Note our US to International Shipping rate have just been increased. We no longer offer a International Flat Rate Box. All international Express orders over 4 pounds is calculated by weight and will be billed separately.

International Orders: Shipping Varies, Usually 7.00 to 32.50 priority flat rate or Express FLAT RATE ENVELOPE ONLY starts at 63.50USD

INTERNATIONAL ORDERS that do not fit in a flat rate envelope SUCH as orders with Display items OR orders that are 4 pounds or more SHIPPING STARTS AT 125.00USD, additional shipping will be billed after order and before mailing.

*There are NO date delivery guarantees on International orders UNLESS you call and pay additional for FEDEX Guaranteed Express Delivery. Regular, Priority and Express mail purchased on the website does not come with a delivery guarantee only estimated delivery time.

Custom charges are not our responsibility. If you are charged on your end for customs in your country if is your responsibility to pay.
PLEASE NOTE: If you choose a shipping method without Insurance and tracking we CAN NOT be held responsible for Lost or Damaged orders.

After I place my order how soon do you ship?
Orders are usually shipped out within 1 – 2 business days. Paypal echecks ship when cleared. Weekend and Holiday orders ship the following 1-2  business day.
What shipping method do you use?
Most orders that can fit in a flat rate envelope are shipped USPS standard or priority mail. Orders that are less than the minimum order amount will be mailed First Class Mail. Heavy orders or orders with display products may go Fed Ex Ground, UPS Ground, DHL Ground or Priority mail. Orders with display products can not go express so do not select this option, unless extra postage is paid. Email for this option.
Charms Compatibility & Quality?
Our charms are standard 9mm and compatible with most brands. Our charms are stainless steel. High Quality. Charms are not hypoallergenic. We Do Not recommend Dangle charms for small children. We do not recommend wearing in the water.
Sizing?
Toddler: 13 links, 5 inches in length
Child: 14 links, 5 1/4 inches in length
Youth: 15 links, 5 3/4 inches in length
Petite: 16 links, 6 1/4 inches in length
Small: 17 links, 6 1/2 inches in length
Medium: 18 links, 7 inches in length
Large: 19 links, 7 1/4 inches in length
Extra Large: 20 links, 7 3/4 inches in length
Long: 21 links, 8 inches in length
What payment methods do you accept?
We accept Paypal, Credit Cards (Visa, MasterCard, Discover and American Express.) Must Include Name on Card, Card #, Exp. Date, Billing address, CSC # from back of card. Money orders Personal checks (must clear prior to shipping). We are not responsible for payments lost in the mail.
Refund Policy?
We guarantee are products against defects. If any of our products are defective please return for an exchange within 14 days of purchase. Customer satisfaction is our goal. Please feel free to contact us with any questions or comments.
Privacy Policy
We respect your privacy. We will not Sell, Trade or Share your information with any one at any time. Prices and styles may change without notice at any time.
Fine Print
We reserve the right to refuse service to any one at any time. We are not responsible for print errors or type errors on this site and do our best to keep this web site up to date. If an item is out of stock at time of sale the purchase price will be refunded.

 

*May20% off Sale Not valid on any previous orders. No minimum order required. Not Valid with any other offers. Not valid on Sale Items.  No rain checks. . Valid Now thru May 31st 2017 Only. Wholesale orders and discounts not valid with any other offers.

*Free US First Class Shipping on US only orders of 20.00 or more. Does not apply to Display/packaging products, an additional charge will be added for shipping all display/packaging products. Free shipping method is dependent on order. Not all orders will have tracking number. Not valid on International orders.